In most cases, partnered brands only offer one shipping method. In the rare instance that they offer more than one, we will opt for the least expensive option available. Please reach out to firstname.lastname@example.org before placing an order with any inquiries about exceptions. This will allow us to ensure that everything is communicated ahead of time.
For certain products, select brands will take extra care. The white glove delivery fee ranges in cost depending on the retailer. Modsy charges you the same white glove delivery service fee that you would have paid if you purchased from the retailer yourself. Please note that some retailers will require white glove delivery as the only option for shipping your item to you. If any items on your order have additional shipping charges, we will reach out to you for approval before continuing with your purchase.
Due to COVID-19, some brands have changed their white-glove delivery services. If you have questions about changes in white glove delivery for a given item please review the brand's FAQs or reach out to email@example.com for help.
After your order has been placed, we cannot change the delivery method.