Please follow these steps to get started on a return for your item(s):
- Reach out to hello@modsy.com with your order number, item name, and the reason for your return.
- If the item is damaged, please send us 3 of the following types of photos:
- Please provide a photo showing the entire item(s) you'd like to return.
- Include a close-up photo(s) of any damage your return item(s)might have.
- Include a photo of the package your item arrived in.
For damaged items, we're happy to cover return shipping. Please consult with a Modsy Customer Success team member at hello@modsy.com for specific details for all other return-shipping requests.
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