At checkout, we place a temporary authorization ($1 for your credit card, the estimated total for PayPal). Our Order Concierge team then price checks your items for sales and adjusts for shipping according to each retailer's policy.
We will reach out for approval in the following cases:
- If you have a custom/made-to-order item
- If you have a final sale item
- If a key piece of your design (the bed or sofa, for example) is out of stock
- If your actual total exceeds the estimated total you received at checkout