If an item is damaged or defective, your return shipping is covered by the brand. If you changed your mind and decided not to keep an item, you will be responsible for return shipping.
Articles in this section
- Can I buy furniture through Modsy without a design package?
- Does Modsy hold packages?
- Am I responsible for return shipping?
- Will Modsy reach out for approval on my order?
- What if the size/scale of my item is different from the 3D model?
- Now that I’ve received my item, why is the color different from what I saw in my design?
- Can I change the delivery method?
- Can I cancel my merchandise order?
- Can I stack promo codes on one order?
- Can I apply a promotion to my merchandise order after it's been placed?