Luxe
After you purchase a package, you will be assigned a designer. At this point, you will be able to communicate with your new assigned designer through the messaging feature.
Premium
After your photos are submitted and reviewed, you will be assigned a designer. At this point, you will be able to communicate with your new designer through messenger.
When do I get assigned a designer?
Comments
2 comments
It has been at least 5 days since i paid for Luxe level service. Have not heard from anyone yet. When are you planning to get the process started?
It has been 2 weeks since I paid for Luxe level service. I understood I would hear from a designer within 24-48 hours who would provide a date for first design. I have not heard back from anyone yet.
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