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  1. Modsy Help Center
  2. General Questions

General Questions

General Information

  • Can Modsy designers recommend new finishes or structural changes for my room?
  • Can I design a room under construction?
  • I’m not ready to start designing, can I still buy a design package?
  • What do the different designer experience levels mean?
  • What does Modsy consider an open-concept space?
  • What is Modsy?
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Account Questions

  • How do I change the name of my Modsy project or room type?
  • I'm having issues with Modsy's website on my computer. What do I do? 
  • I'm unable to see the products in my design, what should I do?
  • I’m having trouble logging in.
  • How do I reset a forgotten password?

Style Quiz

  • Do I have to take the Style Quiz?
  • Will the products I liked in the quiz be in my designs?
  • How will I know you received the right Style Quiz results?
  • How many times can I take the Style Quiz?
  • What if my Style Quiz results don’t match my style?

Gift Cards

  • Does my Modsy gift card expire?
  • What if I want a different package than the one I was gifted?
  • How do I redeem my gift card?
  • How do I purchase more than one gift card?
  • How and when will the gift card be delivered?
  • How do I give Modsy as a gift?
Modsy Help Center