General Questions

General Information

• Can Modsy designers recommend new finishes or structural changes for my room?
• Can I design a room under construction?
• I’m not ready to start designing, can I still buy a design package?
• What do the different designer experience levels mean?
• What does Modsy consider an open-concept space?
• What is Modsy?

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Account Questions

• How do I change the name of my Modsy project or room type?
• I'm having issues with Modsy's website on my computer. What do I do? 
• I'm unable to see the products in my design, what should I do?
• I’m having trouble logging in.
• How do I reset a forgotten password?

Style Quiz

• Do I have to take the Style Quiz?
• Will the products I liked in the quiz be in my designs?
• How will I know you received the right Style Quiz results?
• How many times can I take the Style Quiz?
• What if my Style Quiz results don’t match my style?

Gift Cards

• Does my Modsy gift card expire?
• What if I want a different package than the one I was gifted?
• How do I redeem my gift card?
• How do I purchase more than one gift card?
• How and when will the gift card be delivered?
• How do I give Modsy as a gift?