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  1. Modsy Help Center
  2. Ordering With Modsy

Ordering With Modsy

Ordering Questions

  • What are Modsy Retailer Brands?
  • Am I required to purchase furniture directly from Modsy?
  • Why don't you have every piece of furniture from the retailers' catalogs?
  • COVID-19 FAQ: Furniture Purchases
  • What payment types do you accept?
  • I want to purchase an item from my Modsy design. How do I get started? 
See all 21 articles

Discounts & Promotions

  • How can Modsy save me money on my furniture purchases?
  • Can I stack promo codes on one order?
  • I forgot to add a discount to my merchandise order. What do I do?
  • Modsy's Price Adjustment Policy
  • Can I use promo codes from 3rd-party websites for my Modsy merchandise order?

Shipping & Delivery Questions

  • How long does it take to receive my merchandise order?
  • Can I change the delivery date for my items?
  • Can I change the address on an order?
  • What are the different delivery methods?
  • What is Modsy's shipping policy?
  • Do I have the option to add white glove service?
See all 9 articles

Returns & Cancellations

  • What is Modsy's return shipping policy? 
  • I need to cancel and order or remove an item from an order. How do I get started?
  • My order came damaged. How do I return it?
  • How do I make a return?
  • Modsy Return Policy
  • The item I ordered through Modsy is different than what I expected. What do I do? 
Modsy Help Center