Ordering With Modsy

Ordering Questions

• What are Modsy Retailer Brands?
• Am I required to purchase furniture directly from Modsy?
• Why don't you have every piece of furniture from the retailers' catalogs?
• COVID-19 FAQ: Furniture Purchases
• What payment types do you accept?
• I want to purchase an item from my Modsy design. How do I get started? 

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Discounts & Promotions

• How can Modsy save me money on my furniture purchases?
• Can I stack promo codes on one order?
• I forgot to add a discount to my merchandise order. What do I do?
• Modsy's Price Adjustment Policy
• Can I use promo codes from 3rd-party websites for my Modsy merchandise order?

Shipping & Delivery Questions

• How long does it take to receive my merchandise order?
• Can I change the delivery date for my items?
• Can I change the address on an order?
• What are the different delivery methods?
• What is Modsy's shipping policy?
• Do I have the option to add white glove service?

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Returns & Cancellations

• What is Modsy's return shipping policy? 
• I need to cancel and order or remove an item from an order. How do I get started?
• My order came damaged. How do I return it?
• How do I make a return?
• Modsy Return Policy
• The item I ordered through Modsy is different than what I expected. What do I do?