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  1. Modsy Help Center
  2. Ordering With Modsy
  3. Ordering Questions

Ordering Questions

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  • What are Modsy Retailer Brands?
  • I want to purchase an item from my Modsy design. How do I get started? 
  • Why should I shop through Modsy?
  • Am I required to purchase furniture directly from Modsy?
  • Why don't you have every piece of furniture from the retailers' catalogs?
  • COVID-19 FAQ: Furniture Purchases
  • What payment types do you accept?
  • What is the Modsy 3D Catalog?
  • Furniture delivery fit guide
  • Can I buy furniture through Modsy without a design package?
  • Now that I’ve received my item, why is the color different from what I saw in my design?
  • How does financing with Affirm work?
  • What is Ravine Home?
  • Will Modsy reach out for approval on an order?
  • Modsy's Price Match Policy
  • Why was I charged a service fee on my order?
  • I want to buy an item that's not in my Modsy design. How do I do that? 
  • How does shopping through Modsy work?
  • Is my information secure during checkout?
  • Can I purchase from multiple retailers at once?
  • The item I want is out of stock, what should I do?
Modsy Help Center